Voicebot Campaigns
Create and manage outbound Voice Bot campaigns with Chat360. Schedule calls, monitor campaign status and track campaigns from draft to completion.
View Scheduled Voice Bot Campaigns:
To monitor and manage your scheduled outbound voicebot campaigns, follow these steps:
Navigate to the Campaigns section from the main side-menu.
Click on the Voice Bot tab at the top of the Campaigns screen.
On this page, you will find the main dashboard for your voicebot campaigns.
These statuses represent the different stages of a voice bot campaign's lifecycle.
Total Campaigns: This is the overall count of all campaigns that exist within the selected time frame, regardless of their current status. It is the sum of all campaigns listed below.
Scheduled: The campaign has been fully configured and is set to begin at a specific date and time in the future. It is currently waiting to start.
Completed: The campaign has finished executing. All the calls in its contact list have been attempted, and the campaign's scheduled duration has ended.
In progress: The campaign has started but has not yet finished its entire cycle. It is actively running or may be temporarily paused.
Running: The campaign is currently active. The voice bot is actively making calls to the designated contacts at this moment.
Stopped: An active or scheduled campaign was manually stopped by a user before it could be completed.
Draft: The campaign has been started but has not been finalized or scheduled. It is saved in an incomplete state and can be edited later before being launched.