Turn Your CRM into an Agentic AI-Powered Growth Engine
Unify customer data, AI Agents, and omnichannel conversations to automate lead management, personalize engagement, and accelerate revenue across every customer touchpoint.
Supported CRM Integrations
Chat360 connects natively with the CRMs your teams already trust, plus custom systems via secure APIs and webhooks.
Why Integrate your CRM with Chat360
Unify conversations, accelerate revenue, and turn customer data into intelligent action.
Create One Unified Customer Journey
Customers don't think in channels, they expect one continuous conversation. Chat360 unifies conversations across WhatsApp, Voice, Website, Instagram, Facebook Messenger, RCS, and live chat while keeping every interaction synchronized with your CRM. Teams always have complete customer context, regardless of where the conversation started.
How CRM Integration Works
Go live with an AI-powered CRM experience in three simple steps.
Connect Your CRM
Securely integrate Chat360 with your preferred CRM using native connectors or APIs. Synchronize customer records, leads, contacts, and business data in minutes with minimal configuration.
Configure AI Automation
Set up intelligent workflows for lead routing, CRM updates, follow-ups, ticket creation, and customer engagement.
Drive Business Outcomes
Automate repetitive tasks, accelerate response times, improve team productivity, and deliver personalized customer experiences with real-time insights.
CRM Integration: Common Questions
Answers to the most common questions about connecting Chat360 with your CRM.