What is Global Fintech Fest 2026?

Global Fintech Fest 2026 is a four-day fintech industry event taking place 8–11 September 2026 at the Jio World Convention Centre, BKC, Mumbai. Chat360 will be exhibiting at Booth U20, Pavilion Hall.

What will Chat360 demonstrate at Global Fintech Fest?

Chat360 will demonstrate Agentic AI-powered banking, insurance, and lending journeys across WhatsApp, Voice, RCS, and Web, including the IIFL Finance use case.

How quickly can Chat360 go live?

Chat360 states that organizations can go live in 24 hours using their existing CRM and core systems, without replacing the underlying infrastructure.

Is Chat360's Agentic AI built for regulated BFSI environments?

Chat360 states that its governed AI architecture includes encryption, audit trails, access controls, and data residency, with ISO 27001 certification and GDPR compliance.

What results has Chat360 reported?

Chat360 reports 90%+ KYC automation, 20-minute end-to-end loan approvals, ₹10 Cr+ attributable business growth, 99.9% uptime, and 24-hour go-live as production metrics.

What can I see at GFF Booth U20?

At GFF Booth U20, visitors can explore how Agentic AI in BFSI can automate and advance financial journeys, with demonstrations spanning banking, lending, insurance, customer engagement, KYC, and servicing.

Why is Agentic AI a key topic for BFSI at Global Fintech Fest ( GFF ) 2026?

Agentic AI represents a shift from AI that simply responds to customers toward AI that can act and progress financial journeys, making it particularly relevant to banking, lending, and insurance.

What is the biggest takeaway for a fintech leader visiting Chat360 at Global Fintech Fest ( GFF )?

The key question is no longer simply whether Agentic AI can converse with customers, but whether it can execute meaningful financial workflows at scale while maintaining the controls required by BFSI organizations.

Is Chat360's Global Fintech Fest ( GFF ) presence focused only on banking?

No. The Global Fintech Fest ( GFF ) showcase covers banking, lending, and insurance, reflecting Chat360's broader focus on Agentic AI across financial services.

Global Fintech Fest 2026

Meet Chat360 at Global Fintech Fest 2026

Join us at India's largest fintech gathering to see how agentic AI is transforming customer engagement across banking, insurance, lending and wealth — live, on every channel your customers already use.

Dates: 8 – 11 September 2026
Venue: Jio World Convention Centre, BKC, Mumbai
Find us: Booth U20 · Pavilion Hall

Why meet us

Chat360 at GFF 2026

Agentic AI for BFSI, live at Booth U20 • Pavilion Hall

Four days. One booth. Every conversation your customers want to have — handled by AI agents that act, not just answer.

WhatsAppVoice AIRCSWebCRM

Global brands

INTERACTIONS RESOLVED AUTOMATICALLY

REDUCTION IN LOAN QUERY DROP-OFFS

HIGHER RECOVERY RATE

Trusted by Global BFSI Brands

Platform & Outcomes

Built For Global Fintech Solutions

One agentic orchestration layer across every channel your customers use — mapped directly to the outcomes fintech teams are measured on.

Omni Channel Platform

WhatsApp Business Messaging

Click-to-WhatsApp Ads

Google Powered Interactive RCS Messaging

Agentic AI powered Website Chatbots

Voice AI

Facebook AI Agents

Chat360 Agentic AI Orchestration Layer

Fintech Outcomes

Mortgage Journeys

Customer Acquisition

Verification & KYC

Loan Applications

Customer Support

Engagement & Retention

Collections & Recovery

Employee Engagement

Event Overview

Why Meet Us ?

Come with a use case, leave with a working blueprint for agentic AI in your organisation.

Omnichannel · Live

Agentic AIWorkforce

Voice

RCS

Web

Instagram

Facebook

Chat360 at the centerOne agent workforce across the full customer lifecycle

AI as a Growth Engine for Banking

Featured Moderator

Sunnyraj Agarawal

Chat360 - CEO & Co-Founder

11 September2:30 PM - 3:10 PMLotus 3

Sunnyraj Agarwal will be driving the conversation with leading industry personas on how AI accelerates customer acquisition, identifies cross-sell opportunities and growth across retail, SME, MSME, and corporate segments. He brings his expertise as a founder in the agentic AI space, sharing insights on how businesses can use AI to better understand customers, build stronger relationships and drive growth.

Case Studies

Built For Financial Services

Journeys already running in production for banks, insurers, NBFCs and wealth platforms.

Use case 01

Banking

Payments

Customer 360

24/7 Support

Secure KYC

Hover or tap to explore

Use case 01Featured use case

Intelligent Banking with Agentic AI

Transform everyday banking interactions with intelligent, automated customer experiences across WhatsApp, Voice, Web, and other digital channels.

How Agentic AI Is Transforming Banking Experiences

AI-Powered Customer Engagement

Deliver personalized, context-aware conversations for account queries, product discovery, transaction assistance, and everyday banking needs.

Automated Banking Operations at Scale

Automate KYC, customer onboarding, service requests, document verification, and routine workflows while intelligently escalating complex cases to human teams.

Faster Customer Service Experiences

Provide instant, 24/7 assistance for common banking requests, proactively communicate important updates, and reduce resolution times across channels.

AI Virtual Branch & Digital AdvisoryProactive Risk & Collections NudgesRM & Agent Co-pilot24/7 — AI-Powered Banking SupportOmnichannel — Customer EngagementEnd-to-End — Workflow Automation

Use case 02

Insurance

Policy

Claims

Support

Renewals

Hover or tap to explore

Use case 02Featured use case

Automate Policy Servicing, Claims, and Customer Support

Deliver seamless policy servicing and faster claims experiences with AI agents that automate customer support, policy management, claims workflows and emergency assistance while reducing operational workload.

Servicing & Claims, Automated End to End

Policy servicingFNOL & claimsSecure KYCPremium reminders24×7 Voice AISmart escalation

AI agents handle the full servicing journey — from first notice of loss to renewal reminders — with secure KYC and smart escalation to human teams when it matters.

Transformation Spotlight

How Agentic AI Is Transforming
Lending Experiences

Featured Brand

IIFL

Discover how IIFL is transforming lending operations and customer experiences with AI-powered automation and WhatsApp.

01AI-Powered KYC & Customer OnboardingDigitize and automate KYC journeys through WhatsApp, enabling faster, paperless onboarding and reducing manual intervention.
02Intelligent Lending Operations at ScaleIntegrate verification partners for real-time ID checks and compliance while automating lending workflows across Tier 1 and Tier 3 cities.
03Faster Loan Approval ExperiencesEnable end-to-end loan approvals in as little as 20 minutes, delivering faster access to financial services and a smoother customer experience.

₹10 Cr+Business Growth

20-MinuteLoan Approvals

24/7AI-Powered Customer Access

Agentic AI Command Center

Real-time overview of lending engagement and operations

Live

₹10 Cr+

Business Growth

20-Minute

Loan Approvals

90%+

KYC Automation

24/7

Customer Access

Lending Journey Overview

Customer Loan Query

WhatsApp Engagement

Automated KYC

Real-Time Verification

Loan Approval

Conversations Trend

This Week

MonTueWedThuFriSatSun

Hi, I'd like to apply for a loan.

Certainly. I can help you complete your KYC and loan application directly on WhatsApp.

Start my KYC.

Your KYC has been successfully verified. Your loan application is now being processed.

KYC Completed

Verification Successful

Loan Application Processed

Unlock the full IIFL case study

Book a meeting with our team at GFF 2026 to reveal the complete dashboard, metrics, and lending journey.

Enterprise Assurance

Trusted. Secure. Enterprise-Ready.

Enterprise-grade reliability you can count on

Google Business Partner

Official Partnership

Meta Business Partner

Official Partnership

Microsoft Business Partner

Official Partnership

Secure & Compliant

End-to-end encryption

ISO 27001 certified
GDPR compliant

99.9% Uptime

Reliable delivery

Global infrastructure
24/7 monitoring

Enterprise Ready

Scalable infrastructure

Auto-scaling
Dedicated support

Meet Chat360 at Global Fintech Fest 2026

Your Next Agentic AI Breakthrough Could Be One Conversation Away.

See how Agentic AI In BFSI can move beyond answering questions to actually executing financial workflows.

Booth U20, Pavilion Hall8–11 September 2026Jio World Convention Centre, Mumbai

Meet Chat360 at Global Fintech Fest 2026